Each procedure has a detailed sheet that includes the following information:
- A description of different fields where you can find the details of each procedure.
The standard form template includes the following fields:
- Name of the procedure
- Description
- Competent / Responsible Body
- Processing area
- Thematic classification
- Who can request it?
- Processing channels
- Period of the year in which it can be requested
- Application deadline
- Prerequisites
- Price
- Payment methods
- Data and documents
- Forms of the procedure
- Regulations
- Average Resolution Time
- Administrative silence
- Ways to complain
- Other information of interest
- It includes the “More information” section, which displays accessory fields.
- Allows the document to be downloaded in text format to be presented in person at the entity's registry, if applicable.
Below is a generic instance with details of all the fields that can be customized by the organization itself.
Figure 1: Image of the procedure with the more information section displayed
- A button to start the electronic processing “Start”
Figure 2: Image of the Start button detail and more information highlighted
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Who do I contact if I have questions about the procedure I am doing?