Each procedure has a detailed sheet that includes the following information:

  • A description of different fields where you can find the details of each procedure.

The standard form template includes the following fields:

    • Name of the procedure
    • Description
    • Competent / Responsible Body
    • Processing area
    • Thematic classification
    • Who can request it?
    • Processing channels
    • Period of the year in which it can be requested
    • Application deadline
    • Prerequisites
    • Price
    • Payment methods
    • Data and documents
    • Forms of the procedure
    • Regulations
    • Average Resolution Time
    • Administrative silence
    • Ways to complain
    • Other information of interest
  • It includes the “More information” section, which displays accessory fields.
  • Allows the document to be downloaded in text format to be presented in person at the entity's registry, if applicable.

Below is a generic instance with details of all the fields that can be customized by the organization itself.

 

Figure 1: Image of the procedure with the more information section displayed

  • A button to start the electronic processing “Start” Figure 2: Image of the Start button detail and more information highlighted

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Who do I contact if I have questions about the procedure I am doing?